We've been in business since 2007 and we've learned a thing or two about what works. We bring together the right people, systems and technology to help our customers run better businesses.
Most of our clients have 10 or more staff, rely on their systems every day and want someone proactive in their corner. If something breaks we fix it. More importantly, we stop most things breaking in the first place.
Smaller team or not sure which fits? Tell us what you need. We'll work out together whether it's a good fit for both of us.
Help desk, monitoring, patching, backup and planning for a fixed monthly fee.
Learn more →Firewalls, endpoint protection, email security, staff training and SMB1001 Gold certification.
Learn more →Microsoft 365 and cloud services, set up properly, secured and backed up.
Learn more →Business internet and 3CX phones, managed alongside your IT.
Learn more →We'd rather find and fix something before it starts annoying your staff.
That's why we standardise the technology we support, keep an eye on it and automate the things that shouldn't need someone doing them manually.
And when you do need help, you get someone who already knows your setup.
We still look after computers, servers, Microsoft 365, security, internet and phones. Alongside that, our developers and security team build AI, automation and custom software. We started by using it to run our own business better. Now we do the same for our clients.
Client for more than 10 years
Managed services and IT support, including a move to cloud services so the team can work away from the office.
“We have a solid and long standing relationship with 2Gen, having been a client for over 10 years. Their managed services and IT support has taken out the hassle of upgrading IT infrastructure.”
Laura, GI Asset Management
A team of 23
A move to cloud services, with ongoing advice and support for the whole team.
“2Gen has ensured our team of 23 have enjoyed fast, reliable I.T. systems for the last 5 years.”
Mike, Main Beach Travel
Support without downtime
Day-to-day support, with extra services added as the business needed them, mostly done remotely.
“2Gen have been extremely efficient in solving any problems and also adding some extra services we required, generally doing it remotely, which meant no down time for our company.”
Aaron, Sign Event
Our business has been a client of 2Gen Professional IT Services for many years, and I can honestly say that we have never had a moment of regret. If you're in search of straightforward and reliable IT support, your search ends with 2Gen.
We have worked with the 2Gen team for the past 7 years now. They have a good honest approach and don't push you into things that are not required. We have just had our network overhauled and the results are amazing. If you are looking for highly experienced team that you don't need a tub of Vaseline every time you talk to then these guys are your people. Update 7/3/22 - Our building was struck by lightning and knocked out our network, the 2Gen team had us back up and running within 2 hours, bloody amazing effort guys!!!
A quality company providing 5 star service. Mike from 2Gen migrated our office phone systems and have been assisting us with a mail server for years. Couldn't recommend a company more.
Great company to deal with! Helped me out of a tricky situation instantly, when nobody else could. Thank you. :)
5 stars. Highly recommend 2Gen to any business on the Gold Coast seeking IT support. An effortless experience from start to finish, cannot fault these guys.
Very professional and great to work with. 10/10 service and support.
If you're not sure, that's the conversation to have.
