General | March 13, 2020
Can you work from home if you have to?
Does your business have the ability to work from home if your teams have to self-isolate?
The time to prepare for this eventuality is now, not when the event happens and you have to scramble.
I have put together a quick checklist to get the ball rolling:
- Is there enough toilet paper? (jokes)
- Computer use. Does each of your staff members have a computer to use at home or will you have to supply one? If your staff are planning to use a home computer, make sure it is patched to the latest version of Windows 10 and make sure they have up to date cyber security software.
- Test email access. Make sure staff can access their emails remotely using Outlook Web Access or Gsuite Email. We strongly encourage each email account to be If MFA (Multi-Factor Authentication) enabled, make sure each staff members knows about it and can access emails properly. If you need help with this setup, please let us know.
- Test application access. If you have applications that staff need to access, such as Xero, MYOB Online or CRM etc, make sure they have the correct web links to access and have tested access to the applications they are going to need for the business to function. If you have applications locally that aren't cloud based, let us know and we can help setup access.
- If you are using our Cloud Phone System, make sure your staff have access to their Web Client, have a working headset and test inbound and outbound calls. If you have a normal non-cloud Phone System, let us know we can rig up a temporary solution for you.
- If you are using cloud storage (Dropbox or One Drive) make sure that staff have access to this data. If you have localised data, we can help work out a plan to access data.
- If you are using Office 365, you will likely have access to Microsoft Teams, this is a very handy tool for group comms and video meetings. If you haven't used this yet or not sure where to start, get in touch.
- Be mindful of email scams. We are seeing an increase in phish emails regarding Coronavirus - remind staff to be careful of email scams.
I have been working remotely for years and it can be good experience if the tech is decent and you have a good way of keeping in contact with staff.
If you need any help or advice, drop me a line