Our Vision

To help all of our client’s succeed with technology

  • Listen to and understand your businesses needs, problems and future goals
  • Review and measure your technology
  • Continually improve your technology with our “success with technology” system
  • Implement a clear technology plan for you
  • Regularly meet with you to gather feedback and measure success
  • Continue to discover and deploy new and innovative ways that technology can do more with less
  • Ensure everything we do is to help you achieve your goals

10 Years in Business

We've done the ten thousand hours, and then some.
You want help with technology, we can help you.

Help our clients, and they help us

If you help your clients and look after them, they will look after you.
We take the time to enagage our clients, understand them and we are both rewarded.

Cyber Security

Without it, we are easy targets for crims
We all must improve our cyber security posture, awareness and resilience to continue to do business into the future.

Evolve

and keep evolving
We don't go backwards in life, we go forwards. Technology is an integral part of this new age.

Who we are

Skillful, honest, humble, technology entrepreneurs

2Gen was created in 2007 as the next generation of IT Management companies, offering professional services focused on helping you be more successful with technology.

We created long term, win-win business engagements with clients – the better we performed, the less downtime for the client and the less time we spent on recurring issues.

We have a strong focus on:

Business continuity – making sure technology is always available for clients
Cyber security – making sure technology is safe and secure
Implementing technology that helps a business grow, save money and be more efficient
Change management – ensuring that everyone uses and has a positive experience with technology

We love technology and are continually learning, improving ourselves and our business.
We all enjoy seeing the benefits of technology in our own and client’s businesses.

We manage a diverse range of clients, that vary in size and industry, they all have the same needs – they use technology to operate, innovate and be successful.
If you need a good, local team to support your business technology needs, please contact us.
We are a good, honest and skillfull team that looks forward to helping you succeed with technology.

Find out how 2Gen can help you.

Get in touch for a free consultation Contact Us

Our Team

Meet our key staff

Richard Fitgerald

Director

Founding 2Gen a decade ago, Richard has spent his career honing his business and technology skills in the IT industry. With international experience acquired over 18 years, Richard devotes his considerable expertise to advising clients in streamlining their technology assets and building more efficient operations as a result.

Richard Fitgerald

Director

John Hui

Service Manager

John Hui

Service Manager

Val Hall

Administration

Val is our newest team member. She is here to help clients as well as the tech guys. She has worked in the Administration and Finance sectors for over 10 years. She likes it when things are well organized and efficient. She makes sure everything runs smoothly and in a timely manner. Plus keep the guys organized and on time for any onsites.

Val Hall

Administration

Charles Saunders

IT Support

A dedicated gamer who came to IT through his love of dissecting and reconstructing all manner of machines and gadgets, Charles has his Cert III and Diploma of IT, and described himself as “well and truly hooked on IT”. His ability to identify potential issues will be of genuine benefit to clients, and his experience with various scenarios means he is able to offer insight into measures which can stop potential future problems, thus preventing hours of headaches in the future.

Charles Saunders

IT Support

Michael Welsh

IT Support

With a background of 15 years in the Electronics Manufacturing Industry, coupled with formal qualifications in IT and a life-long interest in fixing and building computers, Michael is an asset to 2Gen. Clients recognise Michael for his good people skills, great depth of patience and a willingness (which he calls “stubbornness”) to fix the problem, no matter how difficult.

Michael Welsh

IT Support

Mike Roberge

IT Support

Mike has been in the IT industry for over 20 years. He started his IT career in the US Navy working as a systems administrator and lead tactical simulator training lab maintenance technician. After leaving the military, he worked for numerous corporations in the education, defense, manufacturing, healthcare, and banking sectors. His background in those sectors allowed him to gain a wide range of technical skills including datacenter maintenance, server builds/configurations, and SAN/NAS infrastructure rollouts and maintenance. A key factor in those positions also included providing desktop support for employee ranges of 10 to 5000 users. His most recent rounds of employment have focused more on SMB customer service roles where his customer service skills have been key to providing outstanding service to the clients in his charge. His training in computer forensics, hacking investigation, and data recovery has been widely used in assisting his clients in maintaining the safest use of the technology available to them. Mike prides himself on the quality of his work and ensuring his clients are well looked after and provided with friendly, fun, and professional care.

Mike Roberge

IT Support